If you own a small business which requires several phone lines, a regular telephone service would be enough. But a larger office with a number of cubicles and more employees would demand a more advanced small business telephone systems Perth. PBX systems, virtual PBX networks, and VOIP are but some of the available options for your business needs.
You need to have separate extensions and phones for each employee who needs to make or take calls in that office to start with. If you are expecting regular client appointments or meetings, then a conference room phone should be installed that will allow you to take or make urgent calls. It is never an easy task to determine what telephone equipment and service to use . So, here are a couple of tips to help you choose.
Consider your needs very carefully. Do you require different extensions with voicemail for your office workers? If you usually have employees out in the field, a mobile solution is also a smart choice. Try to project if you’ll still have the same number of employees for the next 3 years. Would routing calls to people in remote locations be necessary? Before you start shopping around, consider all these factors. Most telephone companies offer packages which include remote voicemail pickup, call forwarding, route-to-fax features, multiple extensions, etc..
Determine what optional phone features will benefit your business. Features like automatic attendant and call transfer calls to another person if left unanswered instead of ending up in voicemail can definitely give your business a good edge against your competitors. Good phone systems are also important for contractors and home-based workers. A professional telephone solution would be useful even if you’re operating out of a tiny room. A good and effective telephony system gives you access to all the useful features like call forwarding which allows you to take calls and never miss an important fax even when you are unavailable. For freelancers or independent contractors who can’t take to miss customer calls or for those who are always outside than inside the office, these features are are of highest value.
Make room for expansion. Its impractical to pull out a working phone system just because it has reached its full capacity. Choose a phone system that allows expandability whenever needed.
For smaller work environments and small proprietors who are in need of voicemails and a couple of phone lines, the VOIP service would be ideal. Ask your telephone service provider for available service bundles that will meet your specific requirements.